If you’d like to cancel or reschedule your session, go back to your original session confirmation email and there will be a prompt to do so. Please note, you cannot cancel or reschedule your coaching session online within a 24 hour window of your sessions time. Please contact me directly in the rare case this situation arises. On the rare occasion I need to cancel an appointment, I reserve the right to do so at any time with an opportunity to re-book our session when it works for both individuals.
Clients come to me in varying states of mental and emotional wellbeing. As a result, I will assess where you’re at and where you want to be. This includes emotionally, mentally, spiritually, and physically. In conclusion, if I feel that our coaching would work best while you also see a counselor and/or psychological professional, then I will kindly suggest this. Information received through our coaching together is not intended to replace advice from medical and/or other psychological practitioners, nor am I liable for any successes or missteps you may take during and after working with me.
As a general rule, I lean into future thinking and results-oriented coaching practice. As a result, clients take action on their own. Accountability is both the client’s responsibility and my offering to better our experience. When speaking about your career or business, the same rules apply, but I would like to kindly remind you that anything we talk about, or anything I may suggest, cannot be held against me for future earnings and successes or outcomes of your career and/or business.
Acuity Scheduling is the platform that I use to book clients online and Stripe collects payments. Stripe holds your CC/Debit information and will automatically make payments to your monthly membership without your prompt. Please be aware that your ‘monthly’ payment would start on whatever date you purchased your coaching membership. For example, you paid for the 2x a month Coaching Membership on April 3rd, therefore your membership will renew every month on the 3rd. Your personal information is kept safe through the Stripe online system and my websites secure SSL.
You’ll be sent a coaching agreement after we’ve established an introduction and you’ve committed to a coaching membership. This agreement is between you and myself (Jessica Elliott / J Elliott Coaching) and covers many topics, parameters and a framework for which we’ll work in. This agreement must be signed and sent back to me prior to any coaching sessions. Please email me directly if you have any questions or concerns in relation to this contract, email: firstname.lastname@example.org